Privacy Policy
Last Updated: 09 June 2025
CIM Technologies, Inc. (“CIM”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data in compliance with the Data Privacy Act of 2012 (DPA) of the Philippines. This Privacy Policy outlines how we collect, use, store, share, and protect your personal information when you access our website, book our training courses, or interact with us.
1. Information We Collect
We may collect the following personal data from you:
Personal Information: Full name, email address, contact number, company name, designation, billing/shipping address
Account or Booking Data: Training course selections, transaction history, booking preferences
Payment Information: Only limited details for confirmation (e.g., reference number), depending on the payment method used. No credit card or sensitive financial data is stored by us directly.
Website Usage Data: IP address, browser type, device information, pages visited, cookies, and other analytics data
2. Purpose of Collection
We collect and process your data to:
Facilitate course registrations, training participation, and service delivery
Respond to inquiries, support requests, and provide updates
Generate billing, invoices, or payment verification
Customize your user experience and improve our services
Comply with legal, regulatory, or contractual obligations
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
With your explicit consent
As necessary for the performance of a contract
As required to comply with legal obligations
For our legitimate business interests, such as service improvement and business analysis
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
Authorized employees and personnel of CIM Technologies, Inc.
Trusted third-party service providers (e.g., training partners, payment processors) bound by confidentiality
Government agencies or regulatory bodies as required by law
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes stated above, or as required by law. After the retention period, data will be securely disposed of.
6. Data Security
CIM implements industry-standard technical, organizational, and physical safeguards to ensure the confidentiality, integrity, and availability of your data. These include:
Secure servers and restricted system access
SSL encryption for website interactions
Employee training on data privacy
7. Your Rights Under the Data Privacy Act
As a data subject, you have the following rights:
Right to be informed – Know how your data is collected and used.
Right to access – Request a copy of your personal data.
Right to object – Withhold consent to data processing.
Right to erasure or blocking – Request deletion of data under certain conditions.
Right to rectify – Correct inaccurate or outdated information.
Right to data portability – Obtain your data in a usable format.
Right to lodge a complaint – File a complaint with the NPC for violations.
To exercise these rights, please contact our Data Protection Officer (DPO).
8. Use of Cookies and Website Analytics
Our website may use cookies to improve user experience and gather analytics. You can manage cookie settings through your browser. We may also use services like Google Analytics to collect non-personal data.
9. Policy Updates
This Privacy Policy may be updated from time to time. We will post the updated version on our website with the revised effective date.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
Data Protection Officer (DPO)
CIM Technologies, Inc.
706 SEDCCO 1 Building, 120 Rada cor. Legaspi St., Legaspi Village, Makati City
Email: e.vega@cimtechnologies.com
Phone: +63 927 871 7208