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Privacy Policy

Last Updated: 09 June 2025


CIM Technologies, Inc. (“CIM”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data in compliance with the Data Privacy Act of 2012 (DPA) of the Philippines. This Privacy Policy outlines how we collect, use, store, share, and protect your personal information when you access our website, book our training courses, or interact with us.


1. Information We Collect

We may collect the following personal data from you:

  • Personal Information: Full name, email address, contact number, company name, designation, billing/shipping address

  • Account or Booking Data: Training course selections, transaction history, booking preferences

  • Payment Information: Only limited details for confirmation (e.g., reference number), depending on the payment method used. No credit card or sensitive financial data is stored by us directly.

  • Website Usage Data: IP address, browser type, device information, pages visited, cookies, and other analytics data


2. Purpose of Collection

We collect and process your data to:

  • Facilitate course registrations, training participation, and service delivery

  • Respond to inquiries, support requests, and provide updates

  • Generate billing, invoices, or payment verification

  • Customize your user experience and improve our services

  • Comply with legal, regulatory, or contractual obligations


3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • With your explicit consent

  • As necessary for the performance of a contract

  • As required to comply with legal obligations

  • For our legitimate business interests, such as service improvement and business analysis


4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Authorized employees and personnel of CIM Technologies, Inc.

  • Trusted third-party service providers (e.g., training partners, payment processors) bound by confidentiality

  • Government agencies or regulatory bodies as required by law


5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes stated above, or as required by law. After the retention period, data will be securely disposed of.


6. Data Security

CIM implements industry-standard technical, organizational, and physical safeguards to ensure the confidentiality, integrity, and availability of your data. These include:

  • Secure servers and restricted system access

  • SSL encryption for website interactions

  • Employee training on data privacy


7. Your Rights Under the Data Privacy Act

As a data subject, you have the following rights:

  • Right to be informed – Know how your data is collected and used.

  • Right to access – Request a copy of your personal data.

  • Right to object – Withhold consent to data processing.

  • Right to erasure or blocking – Request deletion of data under certain conditions.

  • Right to rectify – Correct inaccurate or outdated information.

  • Right to data portability – Obtain your data in a usable format.

  • Right to lodge a complaint – File a complaint with the NPC for violations.


To exercise these rights, please contact our Data Protection Officer (DPO).


8. Use of Cookies and Website Analytics

Our website may use cookies to improve user experience and gather analytics. You can manage cookie settings through your browser. We may also use services like Google Analytics to collect non-personal data.


9. Policy Updates

This Privacy Policy may be updated from time to time. We will post the updated version on our website with the revised effective date.


10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Data Protection Officer (DPO)

CIM Technologies, Inc.

706 SEDCCO 1 Building, 120 Rada cor. Legaspi St., Legaspi Village, Makati City

Email: e.vega@cimtechnologies.com

Phone: +63 927 871 7208

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